Niall, kindly don't put words in my mouth. I didn't mention emotional damage or any such carry-on. I said that people who take pleasure in depriving others of pleasure have some form of mental problem. I stand by that. Your Wii story is not really the same is it. Shit happens, however, no one went around actively trying to deprive you of your Wii, gloating about it, and taking pleasure in your dissapointment .... or is your local store run by a particularly sadistic person?