When I tried to resolve an technical issue with Eircom I too was passed around various telephone extensions, nine of which answered. Eventually, I changed to Perlico. So far, no problems. A few months later, Eircom phone me to ask if I would transfer back to them. Red rag to a bull! When I started to tell the 'customer service' (LOL) representative of the litany of problems, she hung up.

I agree; Eircom are incompetent, rude, useless morons incapable of running this or any other country's telecoms infrastructure. Why are they still allowed to do so? Because we have a govenment that is corrupt from the top down and rotten to the core.